What checkout shows
Before you pay
Before payment, checkout shows the plan, billing period, amount, payment service and any applicable tax or receipt information required for the transaction.
Refunds and billing
Refunds for one-time payments
Paid BusinessProxy plans are activated by one-time payment through YooKassa. Plans do not auto-renew unless checkout expressly shows a different billing model. This policy explains how refund requests are reviewed and how refunds can affect paid access.
Refund review
How to request
To request a refund review, contact support@business-proxy.com from the email associated with the paid account and include the payment date, plan and transaction reference if available. We review requests according to applicable law, payment-provider processing rules, the checkout terms shown at payment, account status and service usage.
Entitlement effect
After a refund
A completed refund, chargeback, fraud review or payment reversal may reduce, suspend or revoke paid-plan entitlements and active access.
Receipts and tax
Documents
Receipt, invoice and tax handling depends on the approved payment-provider checkout configuration and applicable law. For invoice, contract or DPA questions before payment, use the sales request form.
| Topic | Detail |
|---|---|
| Payment model | One-time YooKassa payment. |
| Auto-renewal | Not enabled unless checkout expressly shows a different model. |
| Refund request | Email support from the paid account email with transaction details. |
| Access impact | Refunds or reversals may reduce or revoke paid entitlements. |
| Tax / receipt | Depends on approved payment-provider configuration and applicable law. |
Refund FAQ
- How do I request a refund?
- Email support@business-proxy.com from the paid account email and include payment date, plan and transaction reference if available.
- Do paid plans renew automatically?
- No, unless checkout expressly shows a different billing model.
- What happens to access after a refund?
- Paid entitlements and active access may be reduced, suspended or revoked after a refund, chargeback or payment reversal.
Billing or refund question?
This page is a plain-language summary. The full, binding terms are in the Terms of Service / public offer.